Garvin, David A., Amy C. Edmondson, and Francesca Gino. "Is Yours a Learning Organization?" Harvard Business Review 86, no. 3 (March 2008).
The fast changing, unpredictable, complex and globalized business context most organization operate in create a new challenge. Where once organizatons were successful (in stable markets) copying their success formulas and producing standard products, with high standard quality at the lowest possible price, today the game has totally changed.
Copying the successful recipies of the past is the reason of failure in the future. An orgnazation needs to be capable of finding totally new answers to the challenges and opportunities that are coming towards them. And company that can do that, that is good at becoming good rapidly in totally different things, is a learning organization.
It's about creating a workplace that creates learning and innovaton, it's about sharing knowledge, it's about allowing challenge, contradiction and mistake, it's about collaboration, shared decision making, maximizing involvement, developing sense of belonging etc... The concept is now over 30 years old, but still in organizations we struggle to create truly organizational learning, creative energy and deep, cross the board engagement for a shared purpose.
A few more articles on the concept Learning Organization are listed below :
- David Garvin, Learning Organization Survey (electronical version) (pdf version adapted by C. Leemans)
- Katie Smith Milway & Amy Saxton., (2011). The Challenge of Organizational Learning. Standford Social Innovation Review.
- Robert Allio., (2003). Interview with Russell L. Ackof. Strategy & Leadership. Vol.31, n°3.
- Gretchen Spreitzer & Christine Sporat., (2012). Creating Sustainable Performance. If you give your employees the chance to learn and grow, they'll thrive and so will your organization. Harvard Business Review. Jan-Feb.
- Chris Argyris, (1991). Teaching Smart People How to Learn. Reflections, Vol.4, n°2.